How to request deletion
Send an email to [email protected] with the subject Arkride Student Mobile Data Deletion Request.
Include the following information so we can identify the correct records:
- The Gmail address used in Arkride Student Mobile.
- The student’s name or tester name, if available.
- Whether you want the full account deleted or only specific data such as quiz feedback.
Data that may be deleted
- Student account profile information.
- Quiz attempts, answers, scores, and completion records.
- In-app feedback submitted after quiz sessions.
- Related session or diagnostic records where technically feasible.
Data that may be kept temporarily
Some records may be retained for a limited period if needed for security, fraud prevention, troubleshooting, legal requirements, audit logs, or legitimate school administration needs. When retention is no longer needed, the data will be deleted or de-identified where feasible.
Processing time
Arkride will review deletion requests and respond through the support email. Requests may require verification before deletion is completed.